Return Policy

Updated January 17, 2026

All sales are final.

Because each item is produced specifically for your order, we do not accept returns, exchanges, or cancellations once an order has been placed.

If your item arrives with a production defect (such as misprint, damage, or manufacturing error), you must contact support@truestfaith.com within five (5) days after delivery to be eligible for review. Claims submitted after this period will not be accepted.

To report an issue, please reach out to our support team with:

• Your order number

• Clear photos of the issue

• A brief description of the problem

If the issue is confirmed to be a production error, we will offer a replacement or appropriate resolution at no additional cost.

We appreciate your understanding and thank you for supporting a purpose-driven brand.

Returned items

• All returned items should be unused, unworn, and unwashed. 

• Truest Faith does not accept worn, stained, damaged, or altered items. 

• We do not provide freight-to-collect (FTC) service for returning the package; the return shipping cost will be at your own expense.