• info@truestfaith.com

    support@truestfaith.com

  • Please refer to return policy

  • Once your order ships, you will receive a shipping confirmation email with a tracking number and link so you can follow your package every step of the way.

    All of our items are made to order, which means your order will first go through production before it ships. Production times may vary, but as soon as your order leaves the facility, tracking information is automatically sent to the email address used at checkout.

    Please note:

    • Orders cannot be tracked until they have shipped

    • Tracking updates may take 24–48 hours to appear after shipment

    • All shipping notifications and tracking are sent directly from our store

    If you have not received tracking information and believe your order should have shipped, please contact us at support@truestfaith.com and we’ll be happy to help.

  • All of our items are made to order to ensure quality and care in every piece.

    • Production time: Typically 3–7 business days

    • Shipping time (after production):

      • U.S. orders: Approximately 7–12 business days

      • International orders: Approximately 10–20 business days, depending on location and customs

    Once your order ships, you will receive a shipping confirmation email with tracking information. Please allow up to 24–48 hours for tracking updates to appear after shipment.

    Production and shipping times may vary during peak seasons, holidays, or high-demand periods.

  • U.S. Shipping:
    Orders shipped within the United States are charged a flat rate of $8.95.
    Free shipping is available on U.S. orders over $75.

    International Shipping:
    All international orders ship at a flat rate of $24.95.

    Please note that international customers are responsible for any customs duties, taxes, or import fees required by their country. These charges are not included in the shipping rate and are determined by local authorities.

    Once your order ships, you’ll receive a confirmation email with tracking information.

  • To help preserve the quality, fit, and print of your item, please follow the care guidelines below:

    • Machine wash at 30°C on a gentle cycle

    • Do not bleach

    • Tumble dry low

    • Iron on low heat (do not iron directly over the print)

    • Do not dry clean

    Proper care ensures long-lasting wear and helps maintain the look and feel of your piece over time.